Guwahati : Assam Power Distribution Company Limited (APDCL) has announced a 36-hour shutdown of its entire digital infrastructure beginning the night of February 28, as part of a major migration to a cloud-based technology platform.

In an official communication issued on February 25, the state power utility said all public-facing portals and internal operational systems will remain inaccessible from 9 pm on February 28 until 9 am on March 2. The scheduled downtime is aimed at facilitating a comprehensive cloud migration designed to modernise and streamline the company’s technological backbone.

According to APDCL, the temporary shutdown will affect a range of digital services widely used by electricity consumers across Assam. Key platforms that will remain unavailable during the maintenance window include ARMS, the Consumer Portal, EasyPay, MyBijulee, and BijuleeBandhu, along with other integrated applications linked to its service ecosystem.

During this period, consumers will not be able to access online bill payment facilities, recharge prepaid meters, lodge complaints, or manage their electricity accounts through the company’s digital interfaces.

The suspension will apply not only to consumer-facing applications but also to internal administrative and operational systems. Officials indicated that backend processes and certain field operations could also experience limited disruption during the transition window.

Issuing an advisory ahead of the planned outage, APDCL has urged prepaid electricity consumers to maintain adequate balance in their accounts before the shutdown begins. The advisory is particularly significant for households and commercial establishments using prepaid smart metering systems, as failure to recharge in advance could result in supply interruptions during the service blackout.

While expressing regret over the inconvenience likely to be caused, the utility emphasised that the cloud migration is a critical step towards enhancing system resilience, improving service reliability, and preparing for future digital expansion.

Officials said the transition to a cloud-based infrastructure is expected to strengthen data security, minimise risks of unplanned downtime, and enable smoother rollout of upcoming digital services. The move also aligns with broader efforts to modernise power distribution management through scalable and technology-driven solutions.

The planned 36-hour shutdown marks one of the most extensive digital overhauls undertaken by APDCL in recent years, reflecting its shift towards a more robust and future-ready operational model, even as consumers are asked to make temporary adjustments during the upgrade period.