I want to convey a message to the Income Tax Department. You’re not just tax collectors. You’re the face of the government’s relationship with the taxpayer. Since you’re the face of the government’s relationship with the taxpayer, this new law gives you a clearer and leaner framework to make it simple, to make it simpler for people who want to understand it better. It must be administered with empathy, fairness and efficiency. I expect every officer to internalise the spirit of this new law. The taxpayer is not your adversary. The taxpayer is your partner in nation building.

– Nirmala Sitharaman, Union Finance Minister

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